Box Office Information

In response to the coronavirus situation and in accordance with guidance issued by the university:

• The Box Office will reopen beginning Monday, May 11, and will be open Monday-Friday from 9am-4pm. In-person refund transactions will be handled at the box office window. Or call 800-841-2787 or 828-262-4046 to process refunds over the phone. For more information, call the box office or email theschaefercenter@appstate.edu.

• Refund requests will be processed through June 30 for:
  *Rosanne Cash
  *Jason Isbell and the 400 Unit

Box Office Hours

Through June 29
Monday-Friday 9am-4pm

June 30-July 31
Monday & Wednesday 9am-4pm
Tuesday, Thursday & Friday 9am-8pm
Saturday 5-8pm
Sunday Noon-3pm

Thank you for your patience and understanding.

BANFF FILM FESTIVAL UPDATE

We are working to reschedule the Banff Film Festival as soon as this is possible, but until we ascertain when the event in Boone can be rescheduled, we'd like to go ahead and issue either a credit for future Banff tickets or a refund. Beginning on Monday, August 17th, the Schaefer Center Box Office will be pleased to issue either a credit (in the form of a coupon) to be applied to the rescheduled event OR a ticket refund. This process will be available to all current ticket holders until Friday, September 25th.

IMPORTANT: YOU MUST TURN IN YOUR ORIGINAL TICKETS TO THE BOX OFFICE IN ORDER TO RECEIVE EITHER OPTION.